Privacy Policy

Your Privacy Matters

Learn how we collect, use and protect your personal information, ensuring transparency and security

Last updated: 2025-01-15

Data Protection

Your information is protected with corporate-grade encryption and strict access control

Our Privacy Principles

Guiding principles that govern our handling of your data

Transparency

Clear communication about what data we collect and why

Purpose Limitation

We only collect data necessary to provide and improve our services

Security First

Implementing robust measures to protect your information

Quick Navigation

Jump to specific sections

Need help?

Contact our privacy team with questions about your data

Data Collection

What We Collect

What Data We Collect

We collect only the minimum necessary data to provide you with a secure and stable app experience. Below is an overview of collected data and their purpose:

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Anonymized aggregated usage data: Includes device type, operating system version and error reports. Helps us troubleshoot and improve connection quality.
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Device technical data: Used to identify the device in the system and ensure proper VPN operation. This data does not identify the user and is not used to track their activities.
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We do not collect personal data or user network activity data. Traffic content, DNS queries and connection history are not recorded.

We do not log your online activity or collect any personally identifiable information (PII). Your privacy is our top priority. We strictly adhere to no-logs policy and comply with relevant data protection laws to ensure your security.

How We Collect Data

We collect only technical data necessary for proper service operation and management of connected devices. Data collection is done through limited and transparent methods.

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Directly from you - when using the app and connecting to the service
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Automatically through our app - to determine and identify the device in the system
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We do not receive data from third parties
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Cookies and similar technologies are used only when using the web version of the service and exclusively for technical purposes

Purpose of Data Collection

Technical data is collected exclusively to ensure service operation and fulfill obligations to users. This data is not used for advertising, marketing or tracking activity.

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Providing and proper operation of the service, including management of connected devices
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Ensuring stability, compatibility and troubleshooting technical issues
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Protecting the service from abuse and ensuring connection security
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Complying with applicable legal requirements within limits set by law

Data Usage

How We Use Data

Processing for Service Delivery

Your data is processed to provide core functionality of our services, including account management, request processing and access to features.

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Authentication and access management
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Transaction and payment processing
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Providing technical support

Analytics and Service Improvement

We analyze aggregated data to identify issues and develop improvements for our services.

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Service performance analysis
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Identifying areas for improvement
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Developing new features based on user needs

Service Development

Anonymized data helps us conduct research and development to create better products and services in the future.

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User scenario research
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Testing new technologies
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Optimizing user experience

Data Protection

Security Measures

Security Measures

We implement multi-layered security measures to protect your data from unauthorized access, alteration, disclosure or destruction.

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Physical security of data centers
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Network protection and monitoring systems
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Regular security audits and penetration testing

Data Encryption

All transmitted and stored data is protected with modern encryption algorithms meeting industry standards.

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TLS/SSL encryption for data transmission
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Encryption at rest for stored data, including double encryption
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Secure encryption keys and access management

Access Control

Access to personal data is strictly limited and granted only to authorized personnel based on the principle of least privilege.

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Role-based access control (RBAC)
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Multi-factor authentication
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Detailed logging of all operations with your anonymized data

Continuous Security Improvement

We constantly update our security measures according to new threats and technology developments.

Privacy Contact Information

Contact our data protection team with privacy questions

Data Requests

Submit requests related to your personal data, including access, correction or deletion

privacy@vezaruspro.com

Information Update

Request to update your privacy preferences or correct inaccurate data

Your Privacy is Our Priority

We are committed to protecting your data and ensuring transparency in our information handling methods. Our goal is to earn and maintain your trust.

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Continuous monitoring
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Security incidents